1. Registration on the site under guest access. Getting information from the manager.
2. Creation of a personal account, registration as a client. Explanation of the rules of work with the site.
3. Consultations are made at any time online in any way convenient for the client - Skype, Viber, WhatsApp and any other messenger and type of communication.
4. Remote signing of the contract.
5. An explanation of the principles of work at the auction is carried out by the manager:
   • car assignment rules in case of equal rates
   • responsibility for making a purchase decision based on the photo and description
   • without confirmation by the client, the car is not bought
   • specifics of work, descriptions and interaction procedures for each auction
6. Determination of the order and method of calculations. Payment is made on a Sberbank card.
7. Making an advance payment of at least 30% before buying a car at an auction.
8. The completeness of the delivered disassembled car is possible within 4 products:
   • car kit
   • half kit
   • nouscat
   • engine kit
   
   The order of spare parts over the complete set, on the basis of which the rate is made, is paid separately
9. Clarification and approval of delivery times after purchase. These times will depend on:
   • car purchase locations: region of England, Belgium, Spain, Sweden, Italy, USA
   • volume of purchases at the point of dismantling cars
   • border states
   • customs work
10. Storage in a warehouse: the minimum terms of storage in a warehouse are approved - up to 7 days. An increase in storage periods is subject to mandatory agreement with the manager or head of the shipping department.
11. The final payment occurs BEFORE the shipment of the goods to the client. Delivery takes place by self-delivery or is sent to the client by the Company's transport.
12. Delivery charges are calculated separately.
13. A discount is a compensation to a customer for damaged or undelivered goods. Damaged goods are considered to be goods that, according to the photo, were not marked with a marker before disassembly. Latent defects do not fall into this category.
    
    Discount rules:
    • the client is obliged to file a claim in his personal account on the f-avto.com website, describe in detail the essence of the issue with a mandatory description of the damaged spare part
    • the claim is considered within 14 days (each claim goes through the stage of clarification with managers, disassembly and warehouse)
    • discount compensation is carried out within 30% of the retail* cost of the spare part
14. Provided documents (at the request of the client):
    • treaty
    • shipping documents (waybills)
    • customs documents
    • payment documents

1. Company Responsibility:

   The company undertakes to provide the client in accordance with the above working conditions:

   1. 1.1. The won car in the configuration confirmed by the dismantling form
   2. 1.2. The company gives the client the most complete information provided by the auction, translated into Russian
   3. 1.3. Delivery is made within the previously agreed time
   4. 1.4. The amount of the purchase of a car when assigned to a client on the site must be equal to the bid of the corresponding client for this car at the auction
   5. 1.5. The company undertakes to dismantle the car according to the dismantling form
   6. 1.6. If the auction photo does not match the photo at the dismantling point, the company agrees with the client on further actions for this car
   7. 1.7. Information on the time of delivery of the car to the Republic of Belarus is provided to the client in advance. Upon the arrival of the car at the warehouse, the head of the shipment department notifies the client about the arrival of the goods at the warehouse and coordinates the time of shipment
   8. 1.8. The goods are packed according to the type of packaging chosen by the customer in the disassembly form:
      • Standard packaging (Film)
      • Additional packaging (Film+Cardboard)
      • Double packing (Film + cardboard + pimply film and foam rubber)
      
      The customer chooses the type of packaging at his own discretion
   9. 1.9. The Company is not responsible for the short delivery of spare parts that are not included in the selected package and not paid separately
   10. 1.10. The company is not responsible for defects found during disassembly of a car purchased from Copart
   11. 1.11. Until the full payment of the purchased car, it is the property of the Company
2. Customer Responsibility:
   1. 2.1. The client is obliged to conclude an agreement
   2. 2.2. The client is obliged to make an advance payment of 30% of the cost of the car before buying at the auction
   3. 2.3. Mandatory coordination with the manager of the car being played
   4. 2.4. The responsibility for deciding on the level of the rate lies with the client
   5. 2.5. The responsibility for deciding whether to buy a car at an auction lies with the client
   6. 2.6. The client is obliged to fill out a disassembly form, indicating the features of dismantling this car
   7. 2.7. The responsibility for deciding on the completeness of the product lies with the client
   8. 2.8. The client is obliged, within 7 days from the moment the goods arrive at the warehouse in Minsk, to agree on the terms of shipment
   9. 2.9. Before receiving the goods, the client is obliged to pay for the goods in full
   10. 2.10. In case of claims regarding the goods, the client is obliged to file a claim within a month from the date of receipt of the goods
3. Quality standards of supplied products:

   Quality standards are based on the description provided by the auction and an adequate understanding of the wear and tear of the car depending on the declared year of manufacture, mileage and damage to the car.

   1. • Auctions such as Copart include the fact that the internal combustion engine basically started up in the description of “car starts”, even if it has obvious signs of malfunction or even died out later.
      • «Auto rides» - means that the car, in principle, has moved from its place, but this does not mean that even a meter has passed.
      • Minor dents and scratches are not included in the description by Copart.
      • The responsibility for making a decision to buy a car on copart lies entirely with the client
      • All identified dents and breakdowns during disassembly are marked with a marker.
      • With significant wear (rust, emergency condition), some spare parts cannot be dismantled with high quality. In such cases, disassembly is additionally agreed with the client.
      • The decision on the delivery of severely defective spare parts is at the customer's own discretion.
      • Dismantling and packaging standards may vary depending on the country of origin of the vehicle.

This Agreement defines the conditions for the Users to use the materials and services of the site f-avto.com (hereinafter referred to as the "Site"). Users are individuals (including representatives of legal entities) who have the ability to visually familiarize themselves with the information posted on the f-avto.com website. The Site Administration is the copyright holder of the site f-avto.com.

1. General terms
   1. 1.1. The use of materials and services of the Site is governed by the norms of the current legislation of the Republic of Belarus.
   2. 1.2. This Agreement is a public offer. By accessing the materials of the Site, the User is considered to have acceded to this Agreement.
   3. 1.3. When using the resources of the Site requiring the provision of personal data, it is necessary to register the User on the Site. Registration actions are carried out in accordance with the requirements of Articles 33, 34 of the Law of the Republic of Belarus “On Information, Informatization and Information Protection” dated November 10, 2008 No. 455-Z.
   4. 1.4. The Site Administration has the right to unilaterally change the terms of this Agreement at any time. If the User does not agree with the changes made, he is obliged to refuse access to the Site, stop using the materials and services of the Site.
   5. 1.5. The Site Administration can set up for Users the distribution of information related to orders, office schedules, ongoing promotions and other necessary information. Distribution is carried out by means of sms, push or e-mail messages. The necessary contact information is provided by the User during registration.
2. Obligations of the User
   1. 2.1. The User agrees not to take actions that may be considered as violating Belarusian law or international law, including in the field of intellectual property, copyright and / or related rights, as well as any actions that lead or may lead to a violation of the normal operation of the Site and services Site.
   2. 2.2. The use of materials from the Site without the consent of the copyright holders is not allowed. For the legitimate use of the materials of the Site, it is necessary to conclude license agreements (obtain licenses) from the Copyright Holders.
   3. 2.3. When quoting materials from the Site, including copyrighted works, a link to the Site is required.
   4. 2.4. Comments and other entries of the User on the Site should not conflict with the requirements of the legislation of the Republic of Belarus and generally accepted norms of morality and ethics.
   5. 2.5. The user is warned that the Site Administration is not responsible for visiting and using external resources, links to which may be contained on the site.
   6. 2.6. The User agrees that the Site Administration is not responsible and has no direct or indirect obligations to the User in connection with any possible or arising losses or damages associated with any content of the Site, copyright registration and information about such registration, goods or services, available on or received through external sites or resources or other contacts of the User that he entered using the information posted on the Site or links to external resources.
   7. 2.7. The User accepts the provision that all materials and services of the Site or any part of them may be accompanied by advertising. The User agrees that the Site Administration does not bear any responsibility and does not have any obligations in connection with such advertising.
3. Other conditions
   1. 3.1. All possible disputes arising from this Agreement or related to it shall be resolved in accordance with the current legislation of the Republic of Belarus.
   2. 3.2. Nothing in the Agreement can be understood as the establishment between the User and the Website Administration of agency relations, partnership relations, relations on joint activities, personal employment relations, or any other relations not expressly provided for by the Agreement.
   3. 3.3. Recognition by the court of any provision of the Agreement as invalid or unenforceable does not entail the invalidity of other provisions of the Agreement.
   4. 3.4. Inaction on the part of the Site Administration in case of violation of the provisions of the Agreement by any of the Users does not deprive the Site Administration of the right to take later appropriate actions to protect their interests and protect copyrights to the materials of the Site protected in accordance with the law.
   5. 3.5. The User confirms that he is familiar with all the clauses of this Agreement and unconditionally accepts them.

Autoparts Limited Liability Company and the User (a capable individual who has reached the age of 18 and uses the f-avto.com Website) agrees with the processing of personal data provided by him to the Operator (Autoparts LLC) subject to the following conditions:

1. The user provides his personal data:
   1. 1.1. When making a purchase, creating an Order, the User provides the Operator with the following personal data:
      • Full Name;
      • E-mail address;
      • Contact phone number.
   2. 1.2. When registering and authorizing on the site, the User provides the Operator with the following personal data:
      • E-mail address.
   3. 1.3. Upon receipt of registration on the Operator’s website, after making a purchase with the help of another Operator (distributor partner) and / or drawing up documents confirming the non-exclusive rights of the licensor to the product purchased from the Operator (Purchase Certificate), the following personal data:
      • Full Name;
      • E-mail address;
      • Contact phone number;
      • Address.
2. The Operator receives the User's personal data:
   1. 2.1. From the user when making a purchase, creating an Order, registering/authorizing on the Operator's website.
   2. 2.2. From another Operator (distributor partner) when creating a user registration on the Operator's website after completing the purchase of Users through another Operator (distributor partner).
3. By providing your personal data:
   1. • when making a purchase, creating an Order or registering / authorizing, the User gives the Operator consent to the collection, systematization, accumulation, storage, clarification (updating or changing), use, distribution, transfer to third parties, depersonalization, blocking and destruction of personal data.
4. The operator uses personal data for the following purposes:
   1. • Registration of Users in the Operator's system;
      • Registration of the User's purchase of the Operator's products;
      • Issuance to the User of the purchased or free product of the Operator;
      • Informing about innovations.
5. Consent is valid for:
   1. • 15 (fifteen) years from the date of the last Order or from the date of registration on the Site, whichever occurs later;
      • during the period of validity of non-exclusive rights to use the Operator's product and/or the Operator's website, which the User has acquired from the Operator, unless the user has withdrawn consent to the processing of his personal data in writing (application for withdrawal of consent). Upon receipt of such a statement, the Operator will be obliged to stop processing the User's personal data, which will entail (or may entail) the complete closure of the User's account on the Operator's website and cancel the registration of non-exclusive rights User to the Operator's product in the Operator's system. The Operator is not responsible for financial losses as a result of such a statement by the User and in this case does not compensate the costs incurred by the User for acquiring non-exclusive rights to the Operator's product.
6. The Operator undertakes not to disclose personal data received from the User.
   1. • It is not considered a violation of this obligation that the Operator provide personal data to distribution partners in order to fulfill obligations to Users. It is not considered a violation of obligations to disclose personal data in accordance with reasonable and applicable legal requirements.
7. The Operator has the right to use "cookies" technology and receive information about the User's IP address.
   1. • «Cookies» do not contain confidential information and are not used to identify the User.
8. In case of withdrawal of consent to the processing of personal data by the User:
   1. • The Operator guarantees that all information received from the User, including login and password, is automatically deleted from the Operator's databases, after which the User will not have access to the Operator's Website and his user panel on the Operator's Website with their help.
      • In order to revoke consent to the processing of personal data, the User must provide the Operator with an application to revoke this consent indicating the Website address and the name of the Operator, with the User's signature and the date of the application.